During the Covid Pandemic, Dr Miller will be utilizing Telehealth sessions . In office
sessions are also being offered on a limited basis during this time. She will be using a
HIPAA compliant video platform. Below, you will find more information on HIPAA
compliance and technology requirements for using telehealth for counseling sessions:


The video platforms used by Dr. Dawn Miller for Telehealth counseling services
are HIPAA compliant. When it is not possible to utilize Telehealth services, phone
services will be used as a backup. It is important to know that phone
communication does NOT include HIPAA compliant technology.
Dr. Miller is:


  • Educated on how to maintain confidentiality for Telehealth sessions and continues to seek ongoing training on the use of Telehealth.
  • The therapy space used is secure and compliant.
  • Clients are provided information about how to maintain confidentiality on the session.
  • There is a signed Business Associates Agreement (BAA) with the technology provider being used to ensure the confidentiality and HIPAA compliance of the technologies.
  • Video sessions are not stored in any manner.
  • The session is recorded in your mental health record the same way as any other in-person session, with an indication that the session was conducted by video or phone.
  • All other standards of practice associated with traditional face-to-face counseling will be followed.
  • Verify your identity at each Telehealth session.


  • Participating in Telehealth counseling sessions requires that you have an active email address, internet connection and a technology device with a microphone and camera: desktop computer, lap top computer, tablet or smartphone/iPhone.
  • Prior to your appointment time, Dr Miller will email you a link and instructions for logging on to the telehealth website.  Once you are on the site at your scheduled appointment time, a notification is sent to Dawn to let her know that you are present for your session.
  • Dr. Miller will then click on our connection and both of you will appear on camera.
  • Should the internet connection be unclear or malfunction in some way, alternatives to conduct the session will be earnestly attempted.
  • During Telehealth sessions, Dr Miller will work to ensure that:
    1. Sessions are conducted in a private environment such as her business or
      home office.
    2. Sessions are conducted with minimal to no interruption.
    3. Sessions are conducted in a manner that you feel Dr. Miller is attentive and engaged, just as she would be in person.

2790 NW 43rd St Suite 100. Gainesville, FL 32606

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